Network Security & Systems Administrator
Company: Thurston 9-1-1 Communications
Location: Olympia
Posted on: April 26, 2024
Job Description:
GENERAL DESCRIPTION
Thurston 911 Communications (TCOMM), a public safety agency, is
seeking an IT Systems Administrator to be responsible for
designing, developing, and implementing specific information
technology projects and providing high-level technical expertise to
staff and user agencies regarding emergency information technology
systems. -
A successful candidate for this position will have proficient
experience installing, troubleshooting, and maintaining network
security and related components and systems. All of TCOMM's IT
functions are performed by a small IT team and provide support to a
911 dispatch center that operates 24/7. -While each team member has
assigned responsibilities, all team members are expected to perform
any aspect of agency IT work as required. - - -
Since 1970, TCOMM has been the single-source 911 call and dispatch
center in Thurston County. -TCOMM is responsible for receiving and
recording all 911 calls for help in the county and dispatching the
appropriate public safety responders to the emergency (law, fire,
emergency medical services).
For more information, please visit the TCOMM website at:
-tcomm911.org.
This recruitment will be open continuously, with the first review
on May 1, 2024. TCOMM reserves the right to make a hiring decision
at any time and encourages you to apply before May 1. - -
ESSENTIAL FUNCTIONS
Essential Functions include but are not limited to:
- Perform systems analysis and provide technical development
direction and training as required. -Regularly provide advice and
recommend actions involving complex technology issues.
- Evaluate maintenance, security infrastructure, or problem areas
and determine appropriate action. Maintain existing systems and
recommend enhancements based on user needs. -Provide emergency
maintenance on broken programs or systems using independent
judgment and expertise. -Develop tracking documents to prevent
system vulnerabilities. Conduct forensic investigations/root cause
analysis as necessary.
- Perform daily system monitoring, including verifying the
integrity and availability of all hardware, switches, server
resources, systems, and key processes, reviewing system and
application logs, and verifying completion of scheduled jobs such
as system backups.
- Ensure compliance with modern security standards such as CJIS,
NIST, and HIPPA
- Continually evaluate applications for effectiveness,
efficiency, and security, making recommendations to implement
changes and modifications that enhance public safety communications
with user agencies. Remain current on the latest updates that
affect agency applications. -Test and coordinate the implementation
of updates with various users. -
- Coordinate and maintain telecommunication systems in multiple
locations. Provide day-to-day support for all telecommunications
moves and changes. Repair, locate, isolate, and repair malfunctions
in telecommunications equipment, including circuits. Installs,
tests, resolves issues, and implements new releases of
telecommunication system software. -
- Monitor phone system capacity, maintain system records such as
numbering systems, cable distribution, and hardware, and design and
update network schematics.
- Provide support to users on the use of agency software
applications and desktop applications, including answering
questions, resolving problems, and researching answers and
solutions as needed. -
- Coordinate installation of hardware, software, and data
communication updates, changes, and enhancements. Install and
implement newly purchased software. Convert data from existing
systems to new systems. Provide ongoing system maintenance.
Participate in database and operating system upgrades. Test
installed versions to ensure the system is running properly.
-Working Conditions
Work is performed primarily in an office environment, including
customer sites throughout Thurston County. - An employee regularly
sits for long periods of time at a computer screen, attending
meetings, etc. -Physical exertion is required for lifting, usually
not exceeding 50 lbs. Installation of various computer parts may
also require bending, kneeling, stooping, reaching, and
crawling.
-
This position requires one to be a part of an on-call rotation and
may be required to work an irregular and changing schedule,
including working extended hours to correct technical issues,
attending early morning or evening meetings, working weekends and
holidays, and/or being available by phone to answer questions or be
called in.
QUALIFICATIONS
Minimum Qualifications:
- Associate's degree in computer science, management information,
business administration, or related field AND three years of
progressive responsibility. -A bachelor's degree is preferred.
-Additional experience, which demonstrates progressively increasing
responsibilities, may substitute for education on a year-for-year
basis. -
- Experience must include a demonstrated thorough knowledge of: -
- System and network security, including intrusion detection
systems, firewall and VPN configuration and maintenance, and
telecommunications -support.
- Hardware, including personal computers, network servers,
communication devices, printers, plotters, etc. -
- Software, including network and desktop operating systems,
office automation, programming languages, and database
-products.
- Must have a valid Washington State Driver's License or have
requested and obtained an appropriate accommodation.
- Employment is contingent upon passing a security background
investigation.Desired Qualifications:
- Previous experience in a governmental organization,
specifically 911 dispatch
- System and Network Security experience with network switches,
VLANs, and Secure Remote Access Technologies. -
- Proficiency with a major standard security/network hardware
vendor or solution (Cisco, Fortinet, Palo Alto, etc...)
- Cisco Certified Networking Professional (CCNP) Routing and
Switching.
- Cisco Certified Design Professional (CCDP).
- Advanced certification in Cyber Security (CISSP, CISA, or
related certificate)
SUPPLEMENTAL INFORMATION
Benefits Information:
- Full Employee Medical Coverage (medical, dental, vision, life
insurance, LTD)
- $875/month contribution toward dependent benefit costs
- Public Employee Retirement System (PERS) participation
- 3% match to 457b Deferred Compensation plan
- Employee Assistance Program
Other Position Related Information
Questions about this recruitment? - Please contact Aaron Moe,
360.704.2733.
This position is:
- Not represented by a union
- Eligible for benefits
- Not eligible for overtime under the Fair Labor Standards Act
(FLSA)
Items required for consideration:
- Online application
- Cover Letter and Resume
- Answers to supplemental questions
Keywords: Thurston 9-1-1 Communications, Lacey , Network Security & Systems Administrator, Other , Olympia, Washington
Didn't find what you're looking for? Search again!
Loading more jobs...