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Engineering Analyst

Company: Stanley Black & Decker
Location: Lacey
Posted on: September 13, 2019

Job Description:

About the Team
Joining the Stanley Black & Decker team means joining one of the world s largest, fastest-growing, and most dynamic companies. Stanley Black & Decker is unique in that we ve got a rich and storied history dating back to 1843, but that hasn t stopped us from evolving into a vibrant, diverse, global growth company poised and ready for the future.

Being a part of our team means living our core values of

* courage & innovation

* agility & performance

* inclusivity & collaboration

* integrity & accountability

It means thriving in an environment of constant innovation and positive change. It means delivering tools, services, and solutions that the world counts on when it really matters. It means maintaining the highest standards in everything you do, every day.
Position Summary
Performs requirements analysis, planning, design and deployment and ongoing operations management and technical support of Stanley Securities technology infrastructure. Performs business technical system upgrades including planning and scheduling, coordination and deploying. Ensures availability and performance of systems and application environments through proactive as well as reactive analysis and maintenance. Maintains the Environmental infrastructure including the management of UPS, Power, Cooling for the Data Centers.
Principal Accountabilities

* Devises IT standards and workflows in support of requirements driven by IT strategy and business demands.

* Responsible for research, selection, introduction, maintenance, and sunsetting of all IT infrastructure components.

* Determines best technological path for the organization going forward and commissions the work to attain the goals.

* Proposes systems enhancements that will improve the reliability and performance of the system.

* Learns new infrastructure, operations & security technologies, Stanley Black & Decker-specific technologies, system behavior and business processes as they relate to customer needs.

* Leverages industry standard tools and methodologies to triage and debug issues to determine the root cause of the problem.

* Implements infrastructure, operations & security monitoring services, using industry standard software, collects relevant data, performs analytics and provides system performance dashboards.

* Implements operational metrics, collects data, and publishes production systems health information.

* Performs day-to-day work required to monitor and maintain a stable IT infrastructure and operating environment.

* Act as liaison with vendors on technical matters.

* Creates and maintains the technical knowledge base for the organization.

Knowledge

* Understands and applies principles, concepts, theories, infrastructure, operations & security technologies and standards of associated with Windows Operating Systems and VmWare.

* Understanding of Corporate Networks and Telephony Systems. Specifically, Avaya, Adtran, and Mediant AudioCodes is an advantage.

* Exposure or experience with Alarm Receiver protocols and the Security Alarm receivers such as Bosch, SurGuard, and DMP is an advantage.

* Knowledge of, or experience supporting, Data Center Environmental Infrastructure is an advantage.

* Support the Companies compliance with UL certification through the management and enforcement of Policy and Standards

* Develops and applies specialized infrastructure knowledge within own discipline.

* Deepens knowledge through exposure to new assignments and continuous learning.

* Knowledge of related industry considerations.

* Good working knowledge and demonstrated ability utilizing systems, tools and procedures to accomplish job.

* Builds deeper understanding of processes, procedures, customers and organization.

* Assists program or process development and implementation.

* Coordinates activities and processes of self and others.

Problem Solving

* Applies research, information gathering and analytical and interpretation skills to problems of diverse scope.

* Develops solutions to a variety of problems of moderate complexity.

* Screens, categorizes, evaluates, reconciles, reports and resolves data integrity issues.

* Interprets generally defined practices and methods.

* Recognizes and acts on inconsistencies in data or results and escalates unusual problems.

* Identifies issues beyond stated situation and has a good working knowledge of ITIL foundational processes.

* Works on assignments where considerable judgment and initiative are required in resolving problems and making choices, recommendations, or decisions.

* Regularly exercises discretion and independent judgment on business matters.

* Involved with local or business specific engagement initiatives in support of broader programs.

Guidance

* Works under general direction.

* Work is guided by objectives of the area or assignment.

* Refers to established policies and precedents as needed.

* Applies discretion and independent judgment to identify when deviation from standard practice is required without prior approval.

* May set project timeframes and priorities based on project objectives and ongoing assignments.

* Assumes responsibility to improve service, efficiency and quality of work.

* When assigned to a customer team, actively participates on small to medium sized project teams in support of customer deliverables

Relationships

* Contributes to area by ensuring quality of output.

* Contributes to the completion of milestones associated with specific projects or activities within own area.

* Establishes working relationships with others outside area of expertise.

* Applies knowledge and understanding of customer needs and other internal/external contacts.

* Conveys information in a concise and professional manner.

* Asks effective questions and solicits feedback to understand needs.

* Anticipates future needs based on past transactions.

Skills

* Consistently applies fundamental knowledge of infrastructure, operations & security configuration, maintenance and support.

* Intermediate knowledge of client/server networks.

* Proven ability to effectively troubleshoot program errors.

* General understanding of how technology supports the business.

Education & Experience
Undergraduate degree and 4-6 years relevant experience, or
Graduate degree and 2-4 years relevant experience.65333BR

City

All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran s status or any other protected characteristic.

Keywords: Stanley Black & Decker, Lacey , Engineering Analyst, Engineering , Lacey, Washington

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