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Asst. Dispensary Manager

Company: HempStaff
Location: Lacey
Posted on: November 12, 2021

Job Description:

Job Summary:

  • Responsible for managing Shift leads, Budtenders, Social Media, and coordinating general business functions.
  • Ensures store staffing, store replenishment, drives sales, adherence to Budbarn policies, daily website maintenance, online ordering accuracy, and customer loyalty.
  • Functional Business Area: Management, Sales, Inventory, Logistics, Human resources
  • Responsibility allocation:
    • Sales: 40%
    • Inventory/Logistics/Management 60%. Main Duties:
      • Management:
        • Customer Service.
        • Supervise staff, evaluate performance, set performance standards.
        • Assist with shift schedules, monitor attendance, and ensure back up for all positions, ensure schedule meets the needs of the business daily; react pro-actively where necessary.
        • Fill in for staff positions when necessary.
        • Coordinate sales
          • Ensure storefront is adequately stocked daily.
          • Ensure Inventory supports all sales and promotions.
          • Create incentives to motivate staff, follow policies, and increase customer loyalty.
          • Ensure excellent customer service, upselling, and tie in sales.
          • Train and coach Budtenders and Shift Lead---s.
          • Review and handle any issues from the Shift Lead reports and ensure good communication throughout the team.
          • Ensure new policies and procedures are implemented. Assist with needed policies and procedures.
          • Reporting:
            • Review aging inventory reports, work with manager on upcoming sales to control inventory and balance stock.
            • Monitor sales through point-of-sale system a least 3x a day.
            • Human Resources:
              • Handle or assist with employee reviews on both a monthly and yearly basis.
              • Handle or assist with employee hiring, onboarding, discipline, and termination.
              • Write up and document employee concerns or issues, correct issues, and communicate concerns.
              • Ensure employees are not running into overtime.
              • Accounting:
                • Ensure vendor checks are correctly entered into Quickbooks.
                • Train staff on cash handling and preparing their tills.
                • Assists in discount violations and cash handling error disciplinary action.
                • Systems:
                  • Ensure staff is using programs correctly and inform owner or general manager of any problems the staff is having with systems that is creating inefficiency.
                  • Work with inventory staff and budtenders to ensure:
                    • All products are labeled and scannable.
                    • Proper rotation to minimize loss.
                    • Inventory supports sales, promotions and has backstock.
                    • Inventory back stocking and intake process is completed in a safe manner, preventing clutter, and promoting a safe work environment.
                    • Receive inventory if/when needed.
                    • Storefront:
                      • Ensure store appearance is neat and tidy both in and around the store with no trash on the floors or parking lot and that the waste baskets are not overflowing.
                      • Ensure Store staff is monitoring customer adherence to LCB compliance and checks for open packages on the premises regularly.
                      • Ensure we have adequate cleaning supplies and coordinate with office administrator on what needs to be ordered.
                      • Ensure team is following Bud Barn---s Covid compliance.
                      • Marketing:
                        • Create flyers, text blasts and marketing material for the store---s sales.
                        • Ensure products are properly displayed, labeled and marked on sale.
                        • Assists in the overseeing of social media, Yelp and customer feedback to ensure we are keeping a positive image and servicing customers well.
                        • Suggest product sale or marketing ideas to sales manager to increase sales.
                        • Ensure the store is decorated for each holiday.
                        • ***The company reserves the right to add or change duties at any time. Required Skills:
                          • Excellent verbal and written communication
                          • Problem solving
                          • Business management
                          • Reporting
                          • Sales, Upselling
                          • Coaching and motivating staff. Job Qualifications: Education: Associate---s degree in business administration or a related field
                            • Experience: 3-5 years of related experience managing a retail store.
                            • Proficiency in Microsoft Excel, Microsoft Access, and Microsoft Word. Physical Requirements: -- Regularly lift, carry, or push up to 50lb. -- Sit or stand for long periods of time, up to full shifts. Be able to sit, stand, bend, lift to meet all store tasks and customer needs.$40-60K plus tips (approx $4/hr)

Keywords: HempStaff, Lacey , Asst. Dispensary Manager, Executive , Lacey, Washington

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