Asst. Dispensary Manager

Company: HempStaff
Location: Lacey
Posted on: November 12, 2021

Job Description:

Job Summary:

• Responsible for managing Shift leads, Budtenders, Social Media, and coordinating general business functions.
• Ensures store staffing, store replenishment, drives sales, adherence to Budbarn policies, daily website maintenance, online ordering accuracy, and customer loyalty.
• Functional Business Area: Management, Sales, Inventory, Logistics, Human resources
• Responsibility allocation:
  • Sales: 40%
  • Inventory/Logistics/Management 60%. Main Duties:
    • Management:
      • Customer Service.
      • Supervise staff, evaluate performance, set performance standards.
      • Assist with shift schedules, monitor attendance, and ensure back up for all positions, ensure schedule meets the needs of the business daily; react pro-actively where necessary.
      • Fill in for staff positions when necessary.
      • Coordinate sales
        • Ensure storefront is adequately stocked daily.
        • Ensure Inventory supports all sales and promotions.
        • Create incentives to motivate staff, follow policies, and increase customer loyalty.
        • Ensure excellent customer service, upselling, and tie in sales.
        • Train and coach Budtenders and Shift Lead---s.
        • Review and handle any issues from the Shift Lead reports and ensure good communication throughout the team.
        • Ensure new policies and procedures are implemented. Assist with needed policies and procedures.
        • Reporting:
          • Review aging inventory reports, work with manager on upcoming sales to control inventory and balance stock.
          • Monitor sales through point-of-sale system a least 3x a day.
          • Human Resources:
            • Handle or assist with employee reviews on both a monthly and yearly basis.
            • Handle or assist with employee hiring, onboarding, discipline, and termination.
            • Write up and document employee concerns or issues, correct issues, and communicate concerns.
            • Ensure employees are not running into overtime.
            • Accounting:
              • Ensure vendor checks are correctly entered into Quickbooks.
              • Train staff on cash handling and preparing their tills.
              • Assists in discount violations and cash handling error disciplinary action.
              • Systems:
                • Ensure staff is using programs correctly and inform owner or general manager of any problems the staff is having with systems that is creating inefficiency.
                • Work with inventory staff and budtenders to ensure:
                  • All products are labeled and scannable.
                  • Proper rotation to minimize loss.
                  • Inventory supports sales, promotions and has backstock.
                  • Inventory back stocking and intake process is completed in a safe manner, preventing clutter, and promoting a safe work environment.
                  • Receive inventory if/when needed.
                  • Storefront:
                    • Ensure store appearance is neat and tidy both in and around the store with no trash on the floors or parking lot and that the waste baskets are not overflowing.
                    • Ensure Store staff is monitoring customer adherence to LCB compliance and checks for open packages on the premises regularly.
                    • Ensure we have adequate cleaning supplies and coordinate with office administrator on what needs to be ordered.
                    • Ensure team is following Bud Barn---s Covid compliance.
                    • Marketing:
                      • Create flyers, text blasts and marketing material for the store---s sales.
                      • Ensure products are properly displayed, labeled and marked on sale.
                      • Assists in the overseeing of social media, Yelp and customer feedback to ensure we are keeping a positive image and servicing customers well.
                      • Suggest product sale or marketing ideas to sales manager to increase sales.
                      • Ensure the store is decorated for each holiday.
                      • ***The company reserves the right to add or change duties at any time. Required Skills:
                        • Excellent verbal and written communication
                        • Problem solving
                        • Business management
                        • Reporting
                        • Sales, Upselling
                        • Coaching and motivating staff. Job Qualifications: Education: Associate---s degree in business administration or a related field
                          • Experience: 3-5 years of related experience managing a retail store.
                          • Proficiency in Microsoft Excel, Microsoft Access, and Microsoft Word. Physical Requirements: -- Regularly lift, carry, or push up to 50lb. -- Sit or stand for long periods of time, up to full shifts. Be able to sit, stand, bend, lift to meet all store tasks and customer needs.$40-60K plus tips (approx $4/hr)

Keywords: HempStaff, Lacey , Asst. Dispensary Manager, Executive , Lacey, Washington