Customer Service

Company: Cabela's
Location: Lacey
Posted on: May 4, 2021

Job Description:

**POSITION SUMMARY:** Responsible for providing Administrative and Clerical support to the Firearms Department so Firearms knowledge is needed. Screening customer phone calls for the Firearms Department is a critical piece of the job position. Duties may be complex in nature, may involve access to confidential information, as well as normal secretarial activities i.e.: screening and routing phone calls, scheduling appointments, etc. **SUMMARY OF DUTIES:** 1. Assists in daily business of the department which includes general office work, answering phones, managing correspondence, sorting and distributing mail, photocopying, faxing, and filing. 2. Orders office supplies, schedules and coordinates internal and external meetings, appointments, manages calendars. 3. Assures that all assigned projects are completed in a timely and efficient manner and follow up is done on all administrative details. 4. Maintains departmental records and contracts, including tracking status, vendor follow up, scanning and retrieval. 5. Coordinates updates, publication and distribution of monthly department reports and project schedules. 6. Performs duties as assigned by your Supervisor. **REQUIREMENTS** : + Firearms knowledge essential + Must be 21 years of age or older + Excellent communication skills are essential. + High attention to detail and organization skills with the ability to multi-task and prioritize with confidence. + Must pass Background check and Fingerprinting is required. + Must be able to work evenings and weekends as needed. Cabela's **About** **Bass Pro Shops** Bass Pro Shops (http://www.basspro.com/) is North America's premier outdoor and conservation company. Founded in 1972 when avid young angler Johnny Morris began selling tackle out of his father's liquor store in Springfield, Missouri, today the company provides customers with unmatched offerings spanning premier destination retail, outdoor equipment manufacturing, world-class resort destinations and more. In 2017 Bass Pro Shops joined forces with Cabela's (http://www.cabelas.com/) to create a "best-of-the-best" experience with superior products, dynamic locations and outstanding customer service. Bass Pro Shops also operates White River Marine Group (http://www.whiterivermg.com/) , offering an unsurpassed collection of industry-leading boat brands, and Big Cedar Lodge (http://www.bigcedar.com/) , America's Premier Wilderness Resort. Under the visionary conservation leadership of Johnny Morris, Bass Pro Shops is a national leader in protecting habitat and introducing families to the outdoors and has been named by Forbes as "one of America's Best Employers."

Keywords: Cabela's, Lacey , Customer Service, Hospitality & Tourism , Lacey, Washington