ULINE- Customer Service Representative- Entry Level Role

Company: ULINE
Location: Lacey
Posted on: June 18, 2022

Job Description:

Customer ServiceRepresentativeStarting from $20 to $25 per hourWashington Branch3131 Hogum Bay Road NE, Lacey, WA 98516Uline. Where work ethic and hustle are rewarded. Customer Service is the heartbeat of our company.Hours:Various shifts available.Benefits

• Complete insurance coverage includes medical, dental, vision and more.
• 401(k) with 5% employer match.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.
• Bonus programs that include annual performance, sales goals and profit sharing.Employee Perks
  • Best-in-class, clean, modern facilities.
  • First-class fitness center.Position Responsibilities
    • Guide and process customer orders and inquiries in a fast-paced environment using world-class technology.
    • Communicate with customers via phone, email and chat.
    • Solve customer problems and find best possible solutions.
    • Help customers navigate Uline's website and place orders online.
    • Provide knowledgeable answers to questions about products, pricing and availability.
    • Respond to shipping inquiries and answer order status questions.
    • Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.Minimum Requirements
      • High school diploma or equivalent with 2+ years of relevant experience. Bachelor's degreepreferred.
      • Desire to provide the best possible experience for our customers.
      • Thrive in a fast-paced environment.About UlineUline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 8,500 employees across 12 locations, it's time you joined Uline.Uline is proud to operate as adrug-free workplace. All new hires must complete a pre-employmenthair follicle drug screening.EEO/AA Employer/Vet/Disabled#LI-PR1#LI-WA001(#IN-WAOF)Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore to learn more!

Keywords: ULINE, Lacey , ULINE- Customer Service Representative- Entry Level Role, Hospitality & Tourism , Lacey, Washington