LaceyRecruiter
the smart solution for Lacey jobs

Reservation Sales Agent / Cruise Line Reservationist

Company: Mommy Jobs Online
Location: Lacey
Posted on: September 6, 2018

Job Description:

Reservation Sales Agent / Cruise Line Reservationist We are committed to our mission: Through excellence, we create once-in-a-lifetime experiences, every time. Our cruise lines mission guides our business to deliver once-in-a-lifetime experiences for our guests, care for our employees, remain stewards of the environment and operate in partnership with the people and organizations in the communities in which we do business. Our Corporate Team supports a fleet of 14 modern classic ships offers more than 500 sailings a year visiting all seven continents. PRIMARY FUNCTION: As a Work at Home Reservation Sales Agent, you will respond to a variety of inbound calls from Travel Professionals and consumers. You will utilize your superior customer service skills to build rapport, recommend and book cruises, Land and Sea Journeys, and options. Be a knowledgeable resource for travel professionals and consumers. Provide quality customer service on all calls. Maintain department's telephone service level goals. In this position, selected candidates will train and work from home. RESPONSIBILITIES:Apply professional customer service techniques in assisting travel professionals with the sale and booking of cruises and Land and Sea Journeys. Be a motivated self-starter, with the ability to achieve personal goals and support departmental objectives Provide superior customer service, answer all questions and be a knowledgeable resource for travel professionals and consumers. Proactively assist travel professionals and consumers with problems that might occur on a reservation and work across departments to provide seamless resolution. Provide customers accurate information consistent with department standards, document customer information, recap itinerary and advise of correct terms and conditions Any special projects as directed by the Supervisor or Manager of Reservations. REQUIREMENTS:Must have access to high speed broadband internet for business line connection. Must also have dedicated, quiet workspace in place of residence. Provide quality customer service on all calls Self-motivated by personal performance, self-starter and quick learner Ability to work independently and meet performance metrics, adherence and availability requirements Excellent communication and listening skills required Outstanding problem solving and decision making skills Must be detail oriented with excellent organizational skills Proficiency with Microsoft Office products, Outlook, website navigation and performance of key word searches, ability to distinguish colors in reservations computer system Previous sales or customer service experience required. Preferably in the travel or hospitality industry Flexibility of scheduling to work overtime, evenings until 7pm and weekends required. Schedule remains subject to change on a permanent or temporary basis should business needs require BenefitsTime off benefits - 8 paid holidays, paid vacation and paid sick time Travel " Generous Cruise and Travel Privileges for you and your family Health - Complete benefit plans including medical, dental, vision and flexible spending accounts Wellness - Health and wellness programs include discounted health benefits and memberships Tuition Reimbursement - Up to 80% with a maximum of $2000 per fiscal year 401(k) - Company match of 33% on employees first 6% contribution with 100% vesting after 4 years of service Profit Sharing Plan - Eligible after 1 year of service Employee Stock Purchase Plan " Discount on Corporation stock Training - In-house Discover University courses on professional development Rewards & Incentives - Employee Recognition and Reward Programs; rideshare, financial commuter incentives; special employee discounts for local venues, banking services and retail stores Pay: $16.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLLauraLC when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Lacey , Reservation Sales Agent / Cruise Line Reservationist, Hospitality & Tourism , Lacey, Washington

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Panera Cafe Associate Bellevue Sign on bonus (restrictions apply
Description: 150 sign on bonus restrictions apply No Grease, No Fryers, No Late Nights We're hiring for part-time and full-time Cafe Associates Our associates
Company: Panera Bread
Location: Bellevue
Posted on: 09/25/2018

Banquet Set-up Attendant (House Attendant) @ W Seattle Hotel - W Seattle (18001TZ9)
Description: Heres To Your Journey with W Hotels Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine (more...)
Company: Marriott International
Location: Seattle
Posted on: 09/25/2018

$16-$35+/Hour Pizza Hut Jobs Hiring: (Positions Open)
Description: Easy Application,
Company: PizzaHut.FindDreamJobs.com
Location: Grapeview
Posted on: 09/25/2018


General Manager-Crossroads Mall - Store 1055
Description: The General Manager GM is responsible for leading through Ulta Beauty's mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth. The (more...)
Company: Ulta Beauty
Location: Bellevue
Posted on: 09/25/2018

Cook I @ W Seattle Hotel - Great Benefits & Perks! - W Seattle (18001Q64)
Description: Heres To Your Journey with W Hotels Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine (more...)
Company: Marriott International
Location: Bellevue
Posted on: 09/25/2018

Work in Retail? Earn Extra Cash Delivering Groceries
Description: Work in Retail Earn Extra Cash Delivering Groceries Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. (more...)
Company: Shipt
Location: Tacoma
Posted on: 09/25/2018

Product Demonstrator - Part Time
Description: 12519 NE 85th St br br SummaryEvent Specialist Part Time Sales ACO br br The fun and exciting world of event sales is calling for you Will you answer Our part time Event Specialist jobs give (more...)
Company: Advantage Solutions
Location: Kirkland
Posted on: 09/25/2018

Guest Service Representative - Marriott Hotels (18002LX9)
Description: Heres To Your Journey with Marriott Hotels Resorts Suites Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott Internationals flagship brand (more...)
Company: Marriott International
Location: Tacoma
Posted on: 09/25/2018

Spa Concierge
Description: PRO Sports Club is much more than just the world's largest health club. Our immaculate facility is home to sports specific courts, state-of-the-art pools and exercise rooms, restaurants and resort-style (more...)
Company: PRO Sports Club
Location: Bellevue
Posted on: 09/25/2018

Lead Cook @ W Seattle Hotel " $200 Sign-On Bonus! Great Benefits & Perks! - (18002CN2)
Description: Heres To Your Journey with W Hotels Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine (more...)
Company: Marriott
Location: Bellevue
Posted on: 09/25/2018

Log In or Create An Account


Find us on Facebook

Find us on LinkedIn

Get the latest Washington jobs by following @recnetWA on Twitter!

Lacey RSS job feeds