Contact Center Representative - Full-time

Company: O Bee Credit Union
Location: Lacey
Posted on: June 19, 2022

Job Description:

Our over 60 year heritage is linked to the Olympia Brewery, and can be seen in the many debit and credit card images available to our members. While we are just over 60, we are progressive and growing rapidly. Our mission is helping our members and staff to achieve financial well-being. We do that with amazing products, fantastic teams, and great leaders. This is your opportunity to have a deep understanding of the financial industry. Our representatives are the voice of the Credit Union. They interact with members and front line staff alike on a wide array of topics, from basic transactions and online banking to solving complex card service issues. Contact Center Representatives for O Bee are motivated, problem solvers, and advocates for outstanding member service. O Bee's Contact Center operates from 8am to 6pm Monday through Friday. Our branches are deeply rooted in the communities that we serve. The branch teams volunteer at community events including parades, beer festivals, and music events. All staff are encouraged to volunteer for other worthy causes like the local food banks and homeless shelters and are provided 20 hours paid time per year to make this happen. We have other great benefits, too, including employer paid medical, dental, vision, 401(k) match, 3 weeks of vacation your first year, and tuition reimbursement. Just what you would expect from a real job with a real company. Want to join us? Qualifications : BASIC QUALIFICATIONS: High School diploma or a GED and a good understanding of basic math, spelling, reading, and letter writing principles. KNOWLEDGE, SKILLS, AND ABILITIES: Ability to communicate both verbally and in writing. Knowledge of Microsoft software products. Ability to work independently and in a team environment. Ability to convey moderately complex technical issues to a nontechnical user. Ability to problem solve and think critically. Symitar experience preferred. Credit Union experience a plus. The position will be open until filled, applications reviewed immediately. $500 Bonus after 6 months.

Keywords: O Bee Credit Union, Lacey , Contact Center Representative - Full-time, Other , Lacey, Washington