Customer Service Representative

Company: Capital Heating, Cooling & Plumbing
Location: Lacey
Posted on: January 22, 2023

Job Description:

Who we areYoure the best and you want to join a team that appreciates you, where you can create your own opportunities. We keep on growing because we only hire the best, and our customers love us for it. Weve been at this a long time here in the south sound. Youve probably seen our trucks and our ads. What you dont know is what its like to be a part of a team like this. How much you feel appreciated when you dont cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that youre the only customer service representative theyll work with. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel. -
Why we need youBecause we offer top of the line products and services, we need a top of the line Customer Service Representative who genuinely cares about the customer and look at this opportunity as not just a job but a career.The big taskYou will promote customer satisfaction by converting incoming customer calls into booked service appointments.
Key sub tasks You will need to learn the call script in order to sound professional and authentic when speaking with our customers. Participate in training so that you grow and develop as a professional. - Maintain and update our customer database with complete and accurate information. - Maintain communication with dispatch and your manager.Skills and experienceIf you can achieve the above and you find it fun and challenging - you have just the right amount. What we offer Competitive salary ranges based on expereience Medical Insurance -- we pay 100% of your insurance premiums for health, dental, and vision. 401k Plan - A family. This is last on the list because its most important. We care about our team, and expect you to bring that same caring when you join. -Learn more about usIf you want to be part of something bigger than just a job make this career move and find exactly what youre looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Capital Heating & Cooling by visiting www.capitalheatingandcooling.com. When you're ready, please follow the directions to apply for this position.Equal Opportunity Employer

Keywords: Capital Heating, Cooling & Plumbing, Lacey , Customer Service Representative, Other , Lacey, Washington