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Registration Coordinator, Senior

Company: Seattle Children's Hospital
Location: Olympia
Posted on: August 23, 2019

Job Description:

Overview
The Senior Registration Coordinator is a tenured Registration Coordinator who delivers excellent customer service. Assumes all responsibilities of the Registration Coordinator with demonstrated performance at a higher level of independence, serving as a role model for team members, new hires, and Hospital visitors. Takes initiative and possesses leadership qualities that enable them to serve as a point of contact for all registration partners and will be in direct communication with key stakeholders to drive innovation and collaboration. Actively participate in orienting new hires. Responsible for registering and scheduling accurate and timely appointments and providing an excellent customer experience for Seattle Children's patients and families and clinical partners. Is a member of a registration team, with a primary location at either the Hospital or a Regional Clinic location. Will be first point of contact for patients and families arriving for outpatient care at our facilities, and provide valuable information and reassurance to families.
Requirements
Required Education/Experience: - Minimum one year in the role of Registration Coordinator at Seattle Children's. - Demonstrated success using computers and registration tools with a high degree of accuracy and efficiency. - Meets/models all performance and service level values (Compassion, Collaboration, Equity, Innovation, Excellence, Integrity) expectations of the Registration Coordinator role. (Supervisor/Manager must approve/attest to performance levels such as consistently autonomous, proactive, modeling of excellent performance, and quality work.) Preferred: - Bachelor's Degree. - Minimum of three years experience working in a health care setting or related field. - Significant experience working with the general public in a health care/customer service environment. - Familiarity with other cultures/bilingual skills.

Keywords: Seattle Children's Hospital, Lacey , Registration Coordinator, Senior, Other , Olympia, Washington

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