Company: Gerber Collision & Glass
Posted on: January 5, 2022
Gerber Collision & Glass, WA LaceyWe put our team members first.
You'll receive a great salary and benefits, and experience the
support and opportunity you deserve. You're empowered to make
decisions. You control your future.Job Description:1. Ensure
consistent execution of WOW (Wow Operating Way) plan.2. Inspect,
analyze and evaluate damaged vehicles to create a comprehensive and
accurate damage report.3. Ensure compliance with all insurance
client requirements, processes and metrics when writing estimates
including part selection, photo documentation and upload
requirements.4. Maintain an accurate CCC One calendar, including
time for customer calls, arrivals, deliveries, meetings and
time-off so the call center and master scheduler can schedule
estimates and repair appointments.5. Provide customers with
accurate and timely information, guiding them through the repair
process and ensuring that they receive excellent customer
service.6. Build a relationship with vehicle owners, repairers and
insurance personnel to negotiate costs and close customer sales, as
well as communicate the importance of the satisfaction survey.7.
Ensure that each vehicle receives a final repair plan meeting after
complete disassembly in order to write accurate
estimates/supplements and ensure timely uploads of
estimates/supplements as required.8. Attend daily production
meetings and obtain status updates on each vehicle9. Complete I-Car
annual training10. Complete KPA safety training monthly and OSHA
training as neededIf you like wild growth and working with happy,
enthusiastic over-achievers, you'll enjoy your career with us!
Keywords: Gerber Collision & Glass, Lacey , Estimator, Professions , Lacey, Washington
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