Client Relationship Consultant (Banker) - South Sound - Federal Way, WA
Company: US Bank
Location: Lacey
Posted on: June 24, 2022
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Job Description:
At U.S. Bank, we're passionate about helping customers and the
communities where we live and work. The fifth-largest bank in the
United States, we're one of the country's most respected,
innovative and successful financial institutions. U.S. Bank is an
equal opportunity employer committed to creating a diverse
workforce. We consider all qualified applicants without regard to
race, religion, color, sex, national origin, age, sexual
orientation, gender identity, disability or veteran status, among
other factors.
Job Description
Client Relationship Consultants build relationships with customers
by meeting face to face and engaging them when and where they need
to provide the best possible counsel. Strong client relationships
are based on trust, assessing and attending to customers' banking
needs, obtaining and processing customer and account information,
educating clients on available deposit and loan products and
services, and recommending financial solutions based on each
customer's unique goals and needs. They are also responsible for
originating and closing consumer loans, opening accounts, and
opening and/or closing the branch.
This position requires National Mortgage Licensing System (NMLS)
registration under the terms of the S.A.F.E. Act of 2008 and
Regulation Z. You will be subject to the required registration
process, which includes a criminal background and credit check.
Failure to meet or maintain any of the NMLS registration
requirements, including maintaining a satisfactory criminal and
credit record, may result in a rescission of your offer or
termination of employment.
This active posting is for a Client Relationship Consultant role:
Client Relationship Consultant 1, Client Relationship Consultant 2,
Client Relationship Consultant 3 and Client Relationship Consultant
4 . Below are the basic qualifications and preferred experience for
each level of role. Your level of experience will be reviewed and
matched to the appropriate job level.
This role has multiple levels, open to candidates with 1 year to 5
years minimum experience in customer service and sales. The
successful candidate will be hired for the level of the position
that aligns with their experience.
Client Relationship Consultant 1
Basic Qualifications
* High school diploma or equivalent
* One to three years of customer service experience
* One to three years of sales experience
Preferred Skills/Experience
* Basic knowledge of retail product philosophy, policy, procedures,
documentation and systems
* Basic knowledge of all retail products and services
* Proven customer service and interpersonal skills
* Effective selling and referral skills
* Strong mathematical, problem-solving, and negotiation skills
* Strong verbal and written communication skills
* Experience in the financial services industry preferred
Client Relationship Consultant 2
Basic Qualifications
* High school diploma or equivalent
* Three to four years of customer service experience
* Three to four years of sales experience
Preferred Skills/Experience
* Thorough knowledge of retail product philosophy, policy,
procedures, documentation and systems
* Thorough knowledge of all retail products and services
* Proven customer service and interpersonal skills
* Experience in participating in sales campaigns/promotions
* Strong mathematical, problem-solving, and negotiation skills
* Strong verbal and written communication skills
* Experience in the financial services industry preferred
* Experience assisting less experienced personnel
Client Relationship Consultant 3
Basic Qualifications
* High school diploma or equivalent
* Four to five years of customer service experience
* Four to five years of sales experience
Preferred Skills/Experience
* Thorough knowledge of retail product philosophy, policy,
procedures, documentation and systems
* Advanced knowledge of all retail products and services
* Proven customer service and interpersonal skills
* Experience in participating in sales campaigns/promotions
* Strong mathematical, problem-solving, and negotiation skills
* Strong verbal and written communication skills
* Experience in the financial services industry preferred
* Previous supervisory experience preferred
Client Relationship Consultant 4
Basic Qualifications
* High school diploma or equivalent
* Five or more years of customer service experience
* Five or more years of sales experience
Preferred Skills/Experience
* Advanced knowledge of retail product philosophy, policy,
procedures, documentation and systems
* Advanced knowledge of all retail products and services
* Proven customer service and interpersonal skills
* Experience in participating in sales campaigns/promotions
* Strong mathematical, problem-solving, and negotiation skills
* Strong verbal and written communication skills
* Experience in the financial services industry preferred
* Previous supervisory experience preferred
If there's anything we can do to accommodate a disability during
any portion of the application or hiring process, please refer to
our disability accommodations for applicants.
If there's anything we can do to accommodate a disability during
any portion of the application or hiring process, please refer to
our disability accommodations for applicants.
Benefits:
Take care of yourself and your family with U.S. Bank employee
benefits. We know that healthy employees are happy employees, and
we believe that work/life balance should be easy to achieve. That's
why we share the cost of benefits and offer a variety of programs,
resources and support you need to bring your full self to work and
stay present and committed to the people who matter most - your
family.
Learn all about U.S. Bank employee benefits, including tuition
reimbursement, retirement plans and more, by visiting
careers.usbank.com.
EEO is the Law
Applicants can learn more about the company's status as an equal
opportunity employer by viewing the federal EEO is the Law
poster.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security
E-Verify program in all facilities located in the United States and
certain U.S. territories. The E-Verify program is an Internet-based
employment eligibility verification system operated by the U.S.
Citizenship and Immigration Services. Learn more about the E-Verify
program.
Due to legal requirements, U.S. Bank requires that the successful
candidate hired for some positions be fully-vaccinated for
COVID-19, absent being granted an accommodation due to a medical
condition, pregnancy, or sincerely held religious belief or other
legally required exemption. For these positions, as part of the
conditional offer of employment, the successful candidate will be
asked to provide proof of vaccination or approval for an
accommodation or exemption upon hire.
Keywords: US Bank, Lacey , Client Relationship Consultant (Banker) - South Sound - Federal Way, WA, Professions , Lacey, Washington
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