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Customer Service Representative

Company: Uline
Location: Lacey
Posted on: August 7, 2022

Job Description:

Customer Service RepresentativeStarting from $25 to $30 per hour* (* Includes estimated year-end profit sharing)Washington Branch3131 Hogum Bay Road NE, Lacey, WA 98516Uline. Where work ethic and hustle are rewarded. Customer Service is the heartbeat of our company. Hours: Various shifts available. Benefits

  • Complete insurance coverage includes medical, dental, vision and more.
  • 401(k) with 5% employer match.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program that covers professional continuing education.
  • Bonus programs that include annual performance, sales goals and profit sharing.Employee Perks
    • Best-in-class, clean, modern facilities.
    • First-class fitness center.Position Responsibilities
      • Guide and process customer orders and inquiries in a fast-paced environment using world-class technology.
      • Communicate with customers via phone, email and chat.
      • Solve customer problems and find best possible solutions.
      • Help customers navigate Uline's website and place orders online.
      • Provide knowledgeable answers to questions about products, pricing and availability.
      • Respond to shipping inquiries and answer order status questions.
      • Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.Minimum Requirements
        • High school diploma or equivalent with 2+ years of relevant experience. Bachelor's degree preferred.
        • Desire to provide the best possible experience for our customers.
        • Thrive in a fast-paced environment.About UlineUline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 8,500 employees across 12 locations, it's time you joined Uline. Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. EEO/AA Employer/Vet/Disabled #LI-PR1#LI-WA001(#IN-WAOF) Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!Required
          Preferred
          Job Industries
          • Warehouse & Production

Keywords: Uline, Lacey , Customer Service Representative, Sales , Lacey, Washington

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